Customer: …Yep, she was my doctor for over 10 years. But then, all of a sudden, she got all weird. Like she’s gone off her rocker or something.
Jillian: Oh, wow. That’s strange. All of a sudden?
Customer: Yes.
Jillian: So, have you found another doctor?
Customer: No. I don’t trust anyone but her, but I can’t continue to see her. She’s gone off her rocker. She was my psychiatrist, so she knows all of my secrets.
Jillian: I see…
Customer: Don’t you just love when CRAZY people call you and talk your ear off? [Hysterical, cackling laughter.]
Jillian: Oh! Ha ha. You don’t seem like a crazy person to me.
Customer: Well, I have been off my meds for a few weeks now. But don’t worry, I’m not that crazy yet. [In a dramatic whisper:] But seriously, my sons are trying to kill me. Ha ha! Not crazy yet. They’re trying to kill me.
Jillian: Heh. So…
Customer: Ha! Look at me, just jabbering your ear off! My sons are after me. I’m sure of it.
Jillian: Ok, well… Where were we?
Customer: Is this phone call recorded? The government cannot be listening in on these calls.
Jillian: Um, I’m sure the government isn’t listening in, ma’am.
Customer: Oh, you’d be surprised! They’re everywhere!
Geez! Someone find this lady a new doctor, stat!
Jillian Wyatt 
Hokey Petes! What a weirdo!
I’m going to start writing down some of my great customer service calls and blog them. I think they’ll go over well.
Oh my goodness … You are so brave!